Privacy Policy

Red Barn Workshop Litchfield County LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website red-barn-workshop.com, use our services, or interact with us.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry
• Sign up for our email newsletter or marketing communications
• Opt in to receive SMS/MMS messages
• Register for a workshop or class
• Make a purchase or place a custom order
• Communicate with us via email or phone

This information may include your name, email address, phone number, mailing address, payment information, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on our site
• Referring website and search terms

This information is collected through cookies and similar tracking technologies to improve our website functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process transactions and fulfill orders
• Send you marketing and promotional communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and enforce our policies
• Prevent fraud and enhance security

3. SMS & Text Message Communications

Message Frequency: Message frequency varies. You may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions: You can opt out at any time by replying STOP to any text message you receive from us. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

Help Instructions: If you need assistance or have questions, reply HELP for assistance or email us at latif@red-barn-workshop.com.

Not a Condition of Purchase: Consent to receive SMS/MMS messages is NOT a condition of purchase. You may still interact with our business, make purchases, and use our services without opting in to text messages.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with website hosting, payment processing, email delivery, SMS messaging, and other business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings, but disabling cookies may limit certain website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update inaccurate information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails or SMS messages at any time.

To exercise any of these rights, please contact us at latif@red-barn-workshop.com.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Red Barn Workshop Litchfield County LLC
41 Hipp Rd
New Milford, CT 06776
Email: latif@red-barn-workshop.com